
Stage 1
Missed payments & arrears letters
You've missed one or more mortgage payments. Letters keep arriving. You might be ignoring them because you don't know what to do. The longer you wait, the faster this escalates.
How we help
We pay your arrears directly to your lender within 24 hours. That stops the process immediately. Then we work with you on a longer-term plan, whether that's staying in your home or selling on your terms.





